Privacy policy

HiEdge Consultants ("we", "us") respects your privacy. This policy explains how we handle personal data you provide through this website, WhatsApp, phone, email or in person, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

Information we collect

• Contact details such as your name, email address, phone or WhatsApp number.
• Study preferences such as study level, destination, field of study and intended intake.
• Background information such as nationality, qualifications and English test status.
• Documents you choose to share with us later for applications, scholarships or visas.

How we use your information

• To respond to your enquiry and arrange consultations.
• To provide counselling, prepare applications and support visa or student pass processes.
• To send you information related to your studies that you have asked for.

Sharing your information

With your agreement, we share relevant information with universities, colleges and the authorities or agencies involved in your application (for example, for student pass processing). We do not sell your personal data.

Storage and security

We take reasonable technical and organisational measures to protect your data and keep it only for as long as needed for the purposes above or as required by law.

Cookies

This website does not use advertising or tracking cookies. If you choose to load the interactive map on our contact page, Google may set its own cookies under its privacy policy.

Your rights

You may request access to, or correction of, your personal data, or withdraw your consent to being contacted, at any time by emailing info@hiedgeconsultants.asia.

Contact

HiEdge Consultants, 8-3-01, Menara Mutiara Bangsar, Jalan Riong, 59100 Kuala Lumpur, Malaysia. Phone: +60 11-6781 8281.